Ask about data before work begins
If a reset or another data-affecting step is proposed, discuss the impact with the shop before authorizing it. A software-service request does not authorize deletion of your data.

Send TazMovile a request about a phone software concern, including the messages or behavior you see. The shop reviews what can be assessed and confirms the proposed work.
Scope, equipment, pricing and timing are confirmed by the shop.Explain which feature is affected, when the concern appears and whether it began after an update, a new app or another event. If you know the phone model or software version, include that information. TazMovile confirms whether the concern is within the shop’s service scope and discusses any work that could affect your settings or data before proceeding.
If a reset or another data-affecting step is proposed, discuss the impact with the shop before authorizing it. A software-service request does not authorize deletion of your data.
Describe the issue without sharing passcodes, passwords, payment details or recovery codes. TazMovile can discuss any required next steps directly with you.
388 B Southeast 2nd Avenue
Delray Beach, FL
Send your device details or project idea before visiting. Contact the shop to confirm the next step and the best time to meet.
Yes. Include the model and describe the issue as clearly as you can. TazMovile can follow up for the information needed.
This page does not offer account or security-lock bypass. Tell the shop what you are experiencing so it can confirm appropriate service options and any ownership information required.
No. You can submit your device and contact information without signing in. Use the same email as your rewards account if you have one so eligible completed repairs can be connected to it.
Your selected service will be added to the issue field. Add your device details or project brief before submitting.
Start your phone software help request ↗